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Get In Touch

Have a tech issue? Need a quote? Just want to ask a question? We're available and ready to help — fast.

SUPPORT TEAM ONLINE

Reach Us Directly

📧
Email Support support@xentroglobal.com
📞
Phone / Call +91 81680 48826
💬
WhatsApp +91 81680 48826
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Location New Delhi, India (Serving Worldwide Remotely)

// REMOTE SUPPORT TOOLS

🖱️
AnyDesk Fast & encrypted remote desktop — our primary tool
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UltraViewer Free & lightweight — ideal for quick issue fixes
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Google Meet Video calls and screen sharing for consultations

// BUSINESS HOURS

Monday – Friday9:00 AM – 9:00 PM
Saturday10:00 AM – 7:00 PM
SundayEmergency Only
Critical Issues24/7 Available

Send Us a Message

Fill in the form and we'll respond within 1–2 hours during business hours.

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Our Location

Based in New Delhi — supporting clients remotely across the globe.

📍 XENTRO GLOBAL PVT LTD Nehru Place, New Delhi

Frequently Asked Questions

How quickly can you connect to my computer?

In most cases, we can connect within 2–5 minutes of your request during business hours. For urgent issues, we prioritize immediate response. You simply download AnyDesk or UltraViewer and share the ID with us — that's it.

Is remote access safe? What happens to my data?

Absolutely. All remote sessions use end-to-end encrypted connections. You watch everything we do on your screen in real time and can disconnect at any moment. We never access your files without explicit permission and never store any personal data.

Do you offer ongoing monthly support plans?

Yes. We offer flexible monthly IT support plans for businesses that need regular maintenance, updates, and priority support. These plans cover WordPress maintenance, server monitoring, software updates, and a set number of support hours per month.

Can you help with software that isn't on your list?

In many cases, yes. We cover a wide range of professional software beyond our listed specialties. Contact us with details of your software and issue, and we'll let you know if we can help or connect you with the right resource.

How do I pay for services?

We accept bank transfers, UPI, PayPal, and major credit/debit cards. For new clients, payment is typically made after the issue is resolved to your satisfaction. For larger projects, we require a 50% advance. We always provide a clear quote before starting.